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Type of Feedback (Indicate “Yes” for Satisfied & “No” for Unsatisfied)

Response Time to Enquiry
Overall Product Pricing
Overall Product Quality
Quality of Submittals
Quality of Catalogues
Payment Terms
Technical_Support & Information
Product Knowledge & Competence of Our Team
Timeliness of Delivery
Commissioning Service
Understanding Problem
After Sales Support
Fulfills Commitment
Return of Calls
Phone Answering
Attitude (helping & cooperative)